In a matter of five years, ECU Saudi Arabia has made a name for itself with its ability to handle challenges in transporting over-sized machinery
Located in Saudi Arabia, the heart of oil country, ECU Saudi Arabia is a logistics company that has developed an unusual expertise of handling cargo of enormous sizes.
Founded in 2011, ECU Saudi handles over 40,000 tonnes of cargo every year. Among the top logistics providers in the region, ECU Saudi has built up strong relationships with top line customers such as GE Alstom in the energy sector, Al Marai Company and Pepsico in FMCG, SACO a hardware company and Hoshanco an office equipment business.
"Many of our most challenging assignments have come from transporting plant and machinery for the Energy and Oil & Gas sector," says Hammad Yaseen, Country Manager, ECU Saudi. In fact, ECU Saudi has transported and installed over 50 transformers till date.
Here are a few examples of the company's expertise in unusual dimensioned cargo:
Oversized or unusually dimensioned cargo brings with it unexpected challenges. Mr Yaseen explains the various aspects of logistics that are involved in managing such projects, "These projects require immense study, involvement to the core, in-depth knowledge of the trade and technical expertise. For instance, avoiding complex customs procedures at both ends is important. These cause delays and ultimately lead into detention and demurrage cost on the shipment and the vessels involved. It's important to execute projects in a timely and smooth manner. We need to anticipate challenges in order to be prepared in advance. This is the key to successful completion of such projects."
ECU Saudi has also faced obstacles that could not be foreseen. Says Mr Yaseen, "Once, the only road to the port was excavated and blocked just two days before the arrival of our vessel. We have had cases where the authorities have cancelled the road permit to the site at the last moment. At one point of time, a vessel that has been contracted withdrew from the shipment at a late stage. We have had a warzone declared at a site while our installation work was going on.
It's ECU Saudi's ability to go the extra mile and handle complexity that is appreciated by the customer. "We have a highly proactive approach towards customers, both before and after the business is awarded to us. We participate fully in resolving their technical difficulties. We find solutions, even if it is not part of our scope of work. Customers see this as true partnership qualities," says Mr Yaseen.
ECU Saudi's wide range of solutions in freight forwarding and contract logistics is buttressed by its added services, such as heavy lift services, air and sea vessel chartering, marine insurance, etc. "We are able to offer an actual door-to-door service - from the manufacturer's door to the end user's door. Customers need not approach different service providers. Plus they get more efficient control over the logistics and a greater degree of visibility on the project. The one-stop-shop concept works for their complete logistics needs,"says Mr Yaseen.
To do this, ECU has built up partnerships with different service providers, which gives them access to superior and professional expertise at very viable costs. It is this attitude towards getting the job done efficiently that has made ECU Saudi a leading name in the logistics business.